Customer Training

Egaserve customer training services (ETS-TRAINING)

Our leading engineers provide the training and technical support to our customers to ensure the ongoing reliable operation of any types and brand of pumps. Training courses are flexible to cater to any individual needs, from an operator or plant technician who must understand how to correctly start up your equipment, to a manager who simply needs an overview of equipment functionality, operation, and maintenance.


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Objective

Egaserve training team is available to carry out training sessions to our customers. We provide trainings packages on-line, in-house or on-site for engineering, operations and maintenance personnel either on installed base or specific pumps.

  • On-line training
  • In-house training
  • On-site training

Typical services

Courses tailored to combine basic training and specific technical requirements supporting your operations to providing a knowledge base and skills to optimize equipment and plant performance.

  • Standard courses: pump fundamentals, pump design, pump hydrodynamics, pump vibration
  • Specific courses: synergic upgrades/ retrofit, pump seals, customized sessions

Customer advantages

Advantages of the Egaserve customer training services for our customers:

  • Skills our customers workforce to troubleshoot real operating issues
  • Increase safety whilst reducing costs
  • Team trained to optimize flow control equipment & overall system

Process timeline

Process flowchart of Egaserve customer training services:

  1. Customer contact
  2. Training consultation: We review the customer pump installation list and together with the customer to determine the scope or outline of training solutions, and agree upon the way forward
  3. Theorical training
  4. Practical training
  5. Training evaluation and certificates
Customer contact


Training consultation


Theorical training


Practical training


Training evaluation and certificates


Services library

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