Services Overview

Egaserve is a proven pump solutions

PT Ega Cakra Turbo - services division (Egaserve) is a service provider for all types and brand of pumps that offers spare parts, repairs/ overhauls, upgrades, reverse engineering and customer training for ANSI industrial pumps, API 610 pumps, HPS pumps, submersible pumps, pump packages, and Industrial IoT to the oil and gas, power generation, chemicals and general industrial. Because of the years of knowledge as a producer of centrifugal pumps we know the essential criteria for trouble-free operation to maximize the performance and life time of pumps so that our customers can count on reliable performance against the lowest cost for their operations.


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​Egaserve comprehensive service approach. Egaserve technical services are experienced with servicing all types and brand of pumps and system design knowledge, and fully equipped with the latest design, analytical and pump testing equipment, our technical services team can be employed across a range of services to ensure your critical rotating plant is operating reliably, safely and at optimal levels of efficiency as our comprehensive service approach. Working in partnership with our customers, the focus of these important aspects of pump operation deliver increased mean time between failures (MTBF) and plant life, reduced parts consumption, increased production and very importantly, minimize energy costs and carbon emissions.


Professional engineering team

Egaserve has a engineering team who can advise our customers to provide solution for any issues relating to pumps.

Experienced hydraulic team

Egaserve can perform pump upgrades and reverse engineering to increased capacity or efficiency by replacing parts or by creating a completely new custom hydraulic design.

Qualified service engineers team

Egaserve offers comprehensive quality service engineers for the maintenance, repair/ overhaul of pumps, and training for both on customer field and in our facility.

Objective

Egaserve provides the highest level of commitment to our customers through the care and support offered for all brands and types of pumps and systems operating within industry. Egaserve fully supports our customers during the lifetime of the operation with array of services focused on reducing total cost of ownership and extended system availability.


Egaserve solutions

We provide a single source for all your pumping service needs:

  • Provide service for any type of pumps: ANSI industrial pumps, API 610 pumps, HPS pumps, submersible pumps, and pump packages
  • Manufacture cast and machined parts: casings, bearing housings, covers, impellers, shafts, diffusers, sleeves, rings, balancing drum, and more
  • Pour wide range of materials: ferrous, nonferrous, nickel-base and cobalt-base alloys  
  • Upgrade of equipment performance and materials to meet changing process requirements
  • Technical support on site through qualified personnel for installation, commissioning, maintenance and field service engineering, onshore and offshore
  • Warranty extension with analysis of current status and extension of warranty terms
  • Long term service agreements with provision of scheduled maintenance and suggested spare parts packages
  • Training, in-house or on-site, offering training packages for engineering, operations, maintenance either for installed base or specific new pumps
  • Diagnosis and problem detection on site through pumps health check, data and report analysis, issue of maintenance programs.

Customer advantages

Advantages of the Egaserve solutions for our customers:

  • Extended system availability and mean time between failures (MTBF)
  • Reduced maintenance and inventory costs
  • Fast manufacturing and delivery in emergency cases
  • Adjusting to changes in system conditions (e.g. increasing the output)
  • Preventing high investment costs of new installations by using existing interfaces (e.g. piping, base frame)
  • Increased equipment reliability, efficiency & performance.

Value-added engineering

Our engineering team can improve our customers mean time between failures (MTBF) and reduce your maintenance costs by developing quality solutions that meet your needs and expectations.

  • Reverse engineering: We work together with you to provide a direct replacement that will meet or exceed the original fit, form and function of your part or pump
  • Metallurgical engineering: We assist you with material upgrades to enhance your equipment reliability
  • Design engineering: We upgrade your casing, seal chamber, bearing housing or existing pump to the latest standard and we can standardize components to maximize part interchangeability
  • Hydraulic engineering: We use computational fluid dynamics (CFD) to optimize the hydraulic fit of a pump, resulting in an extended MTBF and lower energy costs for pump operation.

Services library

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Spare Parts

Egaserve spare parts services.

Repairs & Overhauls

Egaserve repairs & overhauls services.

Upgrades

Egaserve upgrades services.

Reverse Engineering

Egaserve reverse engineering services.

Customer Training

Egaserve customer training services.